Overview
Frontpoint offers comprehensive monitoring services that include intrusion protection, fire protection, environmental protection and life safety monitoring for all plans. They keep their pricing affordable through customer-installed equipment, thereby making effective home monitoring accessible to those on a budget.
The combination of personalized equipment recommendations, standard wireless and cellular monitoring, plus affordable prices makes Frontpoint one of the top-rated choices for reliable home security. And while other home security companies charge a premium for extra features and services, Frontpoint manages to offer a comprehensive package that remains affordable.
Features
The standout feature for Frontpoint is their all-inclusive monitoring. While most companies provide home-intrusion only, with an option to add additional monitoring such as for fire or smoke detection, Frontpoint Security plans include all of the above – intrusion detection, fire and smoke detection – as well as carbon monoxide detection, potential water damage, and life safety monitoring. The only extra cost is for the monitoring equipment itself, which is affordably priced.
On top of the comprehensive monitoring, Frontpoint also offers wireless and cellular monitoring standard on all of their home security packages. This is important to ensure safety in the event of a power or internet outage. Having cellular monitoring as a standard means that the system will continue to work. With traditional wired systems, if the power goes out, so does your home security system. Likewise, with strictly wireless monitoring, if the internet goes down, you also lose protection.
The combination of wireless and cellular means that you get the speed and responsiveness of wireless protection with the added security of always-on cellular monitoring.
For those who want a truly customized monitoring package, Frontpoint Security is an excellent option. Their security professionals provide objective recommendations based on the unique features and needs of your home, so you’ll always have the right amount and type of sensors.
Pros
Frontpoint Security has many benefits over their competition including:
- Standard wireless and cellular protection
- Standard fire, carbon monoxide, water damage, and life safety monitoring
- Home automation options
- Live video monitoring options
- Highly-competitive pricing
The ability to combine comprehensive monitoring and low rates makes Frontpoint Security an exceptional value for homeowners who are willing to handle the installation for themselves.
Cons
There aren’t many negatives of a Frontpoint Security system, but there are some reasons why this company might not be a good fit. You may want to look for a different solution if:
- You aren’t able to install the system on your own
- You want your equipment to be covered under a long-term warranty
Frontpoint Security is able to keep their pricing affordable through eliminating the added expense of contracting installers. Instead, they make their systems easy to install for the homeowner with guidance from their installation professionals via the call center. However, this may not be an option for some people, such as the elderly or those with disabilities that make installing hardware and sensors difficult.
Another potential downside is the three-year warranty on their equipment. While this covers the initial contract term, other security companies offer longer warranties which may be a sticking point for some consumers.
Pricing Packages
Frontpoint Security offers three tiers of protection, with pricing listed below. Note that there are additional options continually being added, so call for the latest pricing and options.
Protection Plan – $99 Equipment & Activation fee; $34.99 monthly
- Base/Console
- 1 Motion Detector
- 2 Door or Window Sensors
Other features available for an additional cost:
- Keychain remote – $29.99 each
- Glass Break Sensor – $74.99 each
- Smoke Detector – $64.99 each
- Flood Sensor – $44.99 each
- Freeze Sensor – $44.99 each
Interactive Plan – $199.93 Equipment & Activation fee; $44.99 monthly
- Base/Console
- 1 Motion Detector
- 2 Door or Window Sensors
- Mobile Alarm.com App
- 1 Keychain Remote
- 2 Light Controls
Other features available for an additional cost:
- Glass Break Sensor – $74.99 each
- Smoke Detector – $64.99 each
- Flood Sensor – $44.99 each
- Freeze Sensor – $44.99 each
- Thermostat – call for pricing
- Automated Door Locks – call for pricing
Ultimate Plan – $199.93 Equipment & Activation fee; $49.99 monthly
- Base/Console
- 1 Motion Detector
- 2 Door or Window Sensors
- Mobile Alarm.com App
- 1 Keychain Remote
- 2 Light Controls
Other features available for an additional cost:
- Glass Break Sensor – $74.99 each
- Smoke Detector – $64.99 each
- Flood Sensor – $44.99 each
- Freeze Sensor – $44.99 each
- Thermostat – call for pricing
- Automated Door Locks – call for pricing
- Wireless Indoor Camera – $129.99 each
- Wireless Outdoor Camera – $379.99 each
Extras
Frontpoint includes an impressive amount of options standard in their home security monitoring, along with upgrades. They also provide several extras that you can use to customize your security system, such as:
- Indoor cameras – continually monitor activity within your home. Perfect for keeping an eye on babysitters, home repairs, and others while you are away.
- Outdoor cameras – know exactly who is at your door before opening it, and keep your front and back yards secure.
- Garage door sensors – keep your home safe with sensors that tell you when your garage door is open.
- Recessed door sensors – monitor whether or not doors are open or closed in your home, discreetly.
- Medicine cabinet door sensors – perfect for alerting you when children or others attempt to access potentially dangerous areas.
- Remote light controls – turn the lights on or off remotely, and automatically illuminate your home in case of an alarm.
- Keypad door locks – make it easy to enter your home and program separate codes so you know who has entered and when.
- Remote control thermostat – keep your home comfortable and save money by keeping the temperature at an optimal range whether you are at home or away.
Is Frontpoint Security right for me?
Every person has different needs, and ultimately whether or not Frontpoint Security is the right choice for you depends on what you are looking for in a security system. If you are comfortable with installing your own system, and don’t want to have to upgrade for most features, then Frontpoint is an excellent choice.
With so many options to customize your system, and the ability to get a one-on-one consultation to assess your needs before you buy, most people will find Frontpoint to be an excellent value.
However, if you must have a standard installation and more traditional pricing tiers, Frontpoint is not the best solution for you.
Frequently Asked Questions about Frontpoint Security
We understand that choosing the right home security company is a big decision and you likely have lots of questions about your options. Here are the questions most people ask us about Frontpoint Security, alongside our answers:
Why should I choose Frontpoint Security home security?
While there are many reasons why a homeowner might choose Frontpoint Security for their home security service, we think the main reason is that they offer wireless and cellular monitoring for no additional cost, as well as a comprehensive home security package that includes home security, fire protection, life safety and water protection. If you’re looking to get a comprehensive all-in-one package without having to break the bank, Frontpoint is the best choice.
What are the upfront costs to install a Frontpoint Security home security system?
Upfront costs will vary based on the system you choose, however, Frontpoint does offer a credit towards the equipment purchases. This will reduce the amount you have to pay when you first sign up for your home monitoring and security service.
How does Frontpoint Security keep their costs so low?
Frontpoint is able to reduce prices because they cut out the expense of installers and third-party contractors, and instead provide excellent phone support for customers as they install their security systems themselves. For people who have concerns about having strangers in their homes, this is just one more benefit to signing up with Frontpoint.
What is the warranty on home security equipment from Frontpoint Security?
Frontpoint offers a 36-month warranty on their equipment. This is one area where we’d like to see them improve as some of their competitors offer a lifetime warranty. However, Frontpoint’s current warranty is as long as the initial contract, which means that customers do not have to worry about losing their investment while still being bound into a security contract.
Can Frontpoint Security use my existing security system equipment?
Frontpoint Security is compatible with some models of Z-wave equipment, so it’s possible they might be able to use some of your existing equipment. We recommend calling them to find out if your specific equipment is currently offered.
Can I add more sensors or upgrade my system at a later time?
You are always able to add more sensors, or additional features to your home security service. When you’re ready to order, just contact their customer service department. They’ll make sure that you get everything you need.
What happens to my Frontpoint Security service if I need to move?
Frontpoint Security has a moving kit designed to allow customers to safely pack up their security system and take it with them in the move. You can call Frontpoint at 1-888-223-2455 to request a kit, or order one online at http://go.frontpointsecurity.com/requestformoverskit.
If my power/internet service goes out, am I still protected?
Yes, you’re still protected. Because Frontpoint uses wireless and cellular technology, even in the event of a power outage your home security system will remain operational through a battery backup.
How do I cancel my Frontpoint Security service?
In order to cancel your service, you’ll need to contact Frontpoint Security directly. Their customer service number is 1-877-602-5276 and they are open Monday through Friday from 8 a.m. to 11 p.m. (Eastern) and on Saturdays and Sundays from 10 a.m. to 7 p.m. (Eastern).
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