Overview
Protect America offers a unique home security solution that is both highly customizable and affordable. By removing the overhead involved with retaining a vast number of installation technicians and relying on customers to install their own wireless systems, Protect America can offer significant discounts while still maintaining high-quality service.
Their alarm system equipment is highly advanced, and because each package is customized based on the needs of the homeowner, customers always get exactly the right amount of sensors, cameras, and other equipment necessary to make their homes secure.
Features
One of the standout features of Protect America is the fact that they offer brand new equipment with zero up-front costs. They also offer a lifetime equipment warranty, which means if any of your monitoring equipment breaks down or has an issue, they will replace it. This eliminates the worry of having to come out-of-pocket due to unexpected equipment failures.
Another reason we like Protect America is that because you install the equipment yourself, you don’t have to open up your home to technicians. This is particularly helpful when you live on your own, or if you don’t have the ability to take a day off from work or business obligations to meet a technician’s schedule.
If you want additional safety monitoring — such as for smoke, carbon monoxide, or a simple health alert/panic button — Protect America allows you to add these services for an additional fee. It’s possible to completely customize your monitoring package to include these as well as monitoring for your vehicle, which means you can get everything at once or gradually upgrade so that you are continually satisfied with your level of security.
Pros
Protect America offers many benefits for security-conscious homeowners including:
- Affordable rates
- Flexible monitoring options
- Additional security solutions beyond standard home monitoring
- Free SMART monitoring via your cell phone on broadband and cellular plans
Being able to monitor your home while you’re on the go is essential for people with busy schedules. By making it easy for people to take control of their home security no matter where they are, it provides added peace of mind. You never have to worry if you’ve remembered to turn on the alarm, and you can always peek in and get a live view of your home if you’ve chosen to install cameras as part of your monitoring package.
Cons
The negatives of a Protect America system are minimal. However, this home security solution may not be right for you if:
- You aren’t able to perform simple installation tasks.
Because Protect America handles installations by guiding the customer to do the install via a phone call, it isn’t the best choice for people who have physical disabilities or who are otherwise unable to follow the guided installation instructions.
- You want only short-term monitoring.
Like most monitoring solutions, Protect America requires a contract to provide service. This contract is 36 months, and if you aren’t ready to commit to long-term home protection, Protect America may not be the best option for you.
Pricing Packages
Protect America has several different pricing packages, and these packages have varying costs based on the type of monitoring you choose and the equipment itself. Basic landline monitoring along with standard package offerings is as follows:
Copper Package – $19.99 per month includes:
- Simon XT Control Panel
- 3 Door/Window Sensors
- 1 Motion Detector
- 3 Window Decals
- 1 Security Yard Sign
Bronze Package – $35.99 per month includes:
- Simon XT Control Panel
- 6 Door/Window Sensors
- 1 Motion Detector
- 3 Window Decals
- 1 Security Yard Sign
Silver Package – $37.99 per month includes:
- Simon XT Control Panel
- 9 Door/Window Sensors
- 1 Motion Detector
- 3 Window Decals
- 1 Security Yard Sign
Gold Package – $39.99 per month includes:
- Simon XT Control Panel
- 11 Door/Window Sensors
- 1 Motion Detector
- 3 Window Decals
- 1 Security Yard Sign
Platinum Package – $42.99 per month includes:
- Simon XT Control Panel
- 14 Door/Window Sensors
- 1 Motion Detector
- 3 Window Decals
- 1 Security Yard Sign
Each package has three different monitoring options: Landline, Broadband, or Cellular. The landline monitoring uses your current home telephone lines to communicate with Protect America’s monitoring facilities. The broadband monitoring uses your high-speed internet connection to communicate with the monitoring facilities.
While highly effective, using the landline or broadband options does have the risk of losing monitoring services due to an internet outage or phone lines being severed.
The cellular monitoring service, on the other hand, eliminates these potential drawbacks as your Protect America security devices will be connected via a national cellular network.
If you have the broadband or cellular monitoring plan, you also have access to the SMART Connect app which lets you use your cellphone to arm or disarm your system as well as view your home remotely if you’ve added a security camera to your package. You can also sign up for email and text notifications for any triggered alarms, so you are notified the moment there’s trouble.
The broadband and cellular monitoring plans are available for a nominal increase in the monthly monitoring fee.
Extras
In addition to standard alarm systems, Protect America also has home automation, life safety, and automotive monitoring services that can be purchased separately. This can be very helpful if you’d like to have all of your monitoring handled by the same company versus having to deal with three or four different companies to provide all of your home and safety monitoring solutions.
Is Protect America right for me?
While Protect American can be an excellent choice for any homeowner, there are a few reasons why this company might be the best fit for you. Protect America is best-suited for people who:
- Need new monitoring equipment and don’t want to have to pay thousands for installation or upgrades
- Want to integrate life safety monitoring or home automation into your regular home security system
- Feel more secure handling installation yourself versus letting an unknown technician into your home
- Are comfortable with a standard, long-term contract to offset the steep discounts in pricing
- Want the peace of mind that comes from knowing you’re monitored by local call centers
- Need a balance of affordability and modern features
If this sounds like you, then Protect America is likely to be an excellent fit for your home security requirements. Why not give them a call today or take a look at their website to order your home security system now? The sooner you sign up, the sooner you and your loved ones can feel secure and protected.
Frequently Asked Questions about Protect America
Here are the answers to some of the most common questions we receive about Protect America home security:
Why should I choose Protect America home security?
Most people choose Protect America because they are looking for a highly-rated, affordable home security system. If you are looking for an alternative to more expensive systems that still provides a great home monitoring and security solution, Protect America is an excellent choice.
What are the upfront costs to install a Protect America home security system?
Protect America does not charge upfront fees for installation or equipment.
How does Protect America keep their costs so low?
Protect America ships your equipment directly to you, and they have trained technical support that will help you to install it directly. In this way, they can avoid the high overhead involved with in-home installations by outside technicians.
What is the warranty on home security equipment from Protect America?
All home alarm equipment from Protect America comes with a lifetime warranty. If there is ever a problem, they will work with you to replace defective or malfunctioning equipment.
Can Protect America use my existing security system equipment?
It depends. Some of your existing equipment may be compatible. Contact Protect America and they’ll be able to confirm if your system will work with their service.
Can I add more sensors or upgrade my system at a later time?
You can always add more sensors, or change your service monitoring type if your needs change.
What happens to my Protect America service if I need to move?
Protect America home security can move with you! Contact their customer support for details on how to obtaining a moving kit.
If my power/internet service goes out, am I still protected?
Protect America offers several different types of home monitoring. If you are using their cellular monitoring service, your home is still protected even in the event of a power failure or internet outage. Some portions of the monitoring system, such as cameras, may depend on the internet to save or transmit recordings – contact customer service if you aren’t sure what type of monitoring you have.
How do I cancel my Protect America security service?
Protect America has a standard 36-month contract for their service. If you still need to cancel, contact their customer service department at 800-951-5111, option 4, to initiate cancellation.
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